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'''I advise you not to use this service offered by JAC.''' They lost one of our packages and were incredible poorly organized and ignorant to give us at least the legally required minimum refund (which was far less than the actual value). Turbus made at least a more organised impression when compared to JAC. Anyway, you should better not send valuable items i.e. a packraft but only items whose loss does not jeopardize your trip. If you plan to send a valuable item items anyway you should have at least the orginal purchase receive receives of this item these items with you. If you present this receipt these receipts before sending the package you may increase the refund value in case of loss to a substanially higher value. Without such a receipt only a minimum can be declared (50,000 to 100,000 CLP depending on the company).