Cambios

The product range in smaller villages and towns is limited. In particular dehydrated trekking food may not be offered at all. If you prefer to have some special stuff that you find only in Santiago or that you bring with you from overseas you have the following option: You pack a box with food and other gear in Santiago and send the box with one of the mayor bus companies to a town where you plan a resupply stop. To send the box you do not need any address in this town; all you need to do is making yourself the recipient of your own package. The bus company will ship your box to this town in 1 or 2 days and store it until you pick it up. There you can take out of your box whatever you need and resend the box with the remaining stuff to the next resupply town where it will be stored again. Storage of up to 30 days is free of charge. This transport service by busses is called: "encomienda" and functions like a postal service. Unfortunately this service is only available in larger cities. Therefore this service can not cannot be used to ship resupplies directly to the trail.

'''I advise you not to use this service offered by JAC.''' They lost one of our packages and were incredible poorly organized and ignorant to give us at least the legally required minimum refund (which was far less than the actual value). Turbus made at least a more organised impression when compared to JAC. Anyway, you should better not send valuable items i.e. a packraft but only items whose loss does not jeopardize your trip. If you plan to send valuable items anyway you should have at least the orginal original purchase receives of these items with you. If you present these receipts before sending the package you may increase the refund value in case of loss to a substanially substantially higher value. Without such a receipt only a rather small value can be declared (50,000 to 100,000 CLP depending on the company) and gets refunded in case the shipment is lost by the company.