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When staying in the town, I was told that during the high season, it is best to whatsapp the companies a week in advance and reserve a spot to cut the waiting period. Otherwise, I suggest to go to their offices and add yourself to a waiting list as soon as you arrive. It is possible to drop in to their offices regularly to see if some people dropped of the waiting list and you can travel earlier (happened in my case).
Overall, Villa O’Higgins is a lovely place to rest and resupply while waiting for the boat. If you can bear the rain. I stayed at Hostal El Mosco - really nice and lively place. You’re going to meet mostly other travellers waiting for the boat too. The place has hot showers virtually all the time and a beautiful kitchen area. Camping is 9,000 CLP per night - bit on the pricy side but you can use all the hostel facilities such as kitchen and indoor showers. They also offer dorm and private rooms.
I found the Cordillera supermarket to be the best place for resupplying. They also sell camping canisters. The wifi is generally bad in the town apart from some companies that have a starlink connection. You can get such fast wifi for free from Copec gas station.